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Mission

Pega Common Data Model

4 Modules

2 Challenges

2 hrs 28 mins

Visible to: All users
Beginner Pega Customer Service '24.1 English

In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You will understand more about the data model, including the preconfigured entities that describe core data such as accounts, contacts, and transactions. You will also learn how the Common Data Model facilitates application development by providing:

       – A logical data model that is well-documented, consistently-built, and easy to test 

       – Physical storage of core entities and associated tooling

       – Standard data access APIs

       – Common and reusable data views

Available in the following mission:

Customer Service Developer v7

Common Data Model overview

  • Module

    Common Data Model overview

    3 Topics

    25 mins

  • The Common Data Model is a Pega-developed Data Model that supports the Pega Constellation versions of Pega Platform™ and Pega applications. The model...

Entities and their relationships

  • Module

    Entities and their relationships

    2 Topics

    20 mins

  • In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...

Design patterns

  • Module

    Design patterns

    2 Topics

    20 mins

  • The Common Data Model uses design patterns for entities and reference data to provide a consistent architecture to enable use of your data across...

Storage options

  • Module

    Storage options

    3 Topics

    30 mins

  • Common Data Model is designed to act as a system of record for entities but can also connect to external systems of record. Customers can integrate...

Adding an entity

  • Challenge

    Adding an entity

    6 Tasks

    20 mins

  • After reviewing the Common Data Model, you concluded that you need to extend it with an entity for contract data. Based on your organization's...

Integrating an external data source

  • Challenge

    Integrating an external data source

    7 Tasks

    25 mins

  • A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.

    Use the following...

mission badge: Pega Common Data Model

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